Please call us at:


Toll-Free: 1.855.727.2789 (Mon - Thurs)


Mobile Phone: 519.498.2490 (Fri & Sat)


We're always happy to answer
any questions you may have!



Parent Questions/Answers Page

Hello Parents:

Here are some of the top questions we get asked:

Q: What are the ages of the dance?
A: Ages 7-13.

Q: My child just turned 14, can they still attend?
A: Yes, if they are in grade eight. No, if they are in grade nine.

Q: Are Parents allowed to attend the dance?
A: Yes, Parents are always welcome to attend the dances. There is no admission fee for Parents.

Q: Is there supervision at your dances?
A: Yes, there are anywhere from 10-20 adult chaperones. Some larger dances may have Police and/or Security Guards in addition to the adult chaperones.

Q: When is the best time to buy tickets?
A: Parents may purchase tickets the day of the dance starting at 5:00pm inside the venue location. Students may purchase their own ticket at 7:00pm when the doors open, if any tickets remain. We strongly suggest you do not leave your child until you know they have a ticket.

Q: When is the best time to drop-off my child?
A: Please drop your child off around 6:45pm. If they are dropped off earlier, they will not be allowed into the facility nor will they be allowed to use the facility washrooms until the doors open at 7:00pm.

Q: Is there a coat-check at your dances?
A: No. Tables are placed along the walls for the kids to lay their jackets on. We strongly suggest you walk your child into the dance and take their coats with you. Please do not send your child to a dance with expensive name-brand items. We are not responsible for any lost or stolen items during the dance.

Q: Is there any peanut products sold at your dance?
A: No. All snack-bar products are peanut-free.

Q: My child won a "Free Dance Pass" a few dances ago. Can they still use it?
A: Yes. This is good for any dance. However, it does not guarantee entry. You must come early (5:00pm the day of the dance) to exchange the pass for a real ticket. If the dance is sold-out, you will have to wait for the next dance.

Q: My child left their coat at the dance. What happens to all the coats left behind?
A: Any items left behind at the end of the dance are turned into the facility office.

Q: How much money should I give my child for food and glowsticks?
A: $5.00 should be more than enough.